Marketing & CRM
Turn one-off buyers into loyal customers with integrated marketing and CRM tools that help you drive upsells, repeat sales, and build lasting customer relationships.
Marketing & CRM
Boost Sales with Powerful Offers Encourage Repeat Buys with Coupons
Boost Sales with Powerful Offers

Boost Sales with Powerful Offers

Create custom offers with flexible conditions that fit your promotional goals.

Choose from guided, coupon-based, or automatic offers that apply instantly at checkout.

Run complex promotions with ease, from multiple active offers to network-wide or LSM campaigns. Set highly targeted conditions based on time, day, location, basket value, channel, or items purchased.

Encourage Repeat Buys with Coupons

Create recurring or one-off coupons with unique codes to easily track usage.

Coupons are immediately available at checkout in any ordering channel your customers place their order in.

Reward customers automatically with ticket-triggered coupons for specific situations, such as complaints, following agent approval.

Boost Sales with Powerful Offers

Create custom offers with flexible conditions that fit your promotional goals.

Choose from guided, coupon-based, or automatic offers that apply instantly at checkout.

Run complex promotions with ease, from multiple active offers to network-wide or LSM campaigns. Set highly targeted conditions based on time, day, location, basket value, channel, or items purchased.

Encourage Repeat Buys with Coupons

Create recurring or one-off coupons with unique codes to easily track usage.

Coupons are immediately available at checkout in any ordering channel your customers place their order in.

Reward customers automatically with ticket-triggered coupons for specific situations, such as complaints, following agent approval.
Build Loyalty with Reward Programs
Build Loyalty with Reward Programs

Build Loyalty with Reward Programs

Increase customer value and retention with loyalty programs that reward customers for purchases and actions.

Set exactly how customers enroll, earn, and redeem points, with flexible rewards including discounts, coupons, and gifts.

Offer digital and physical membership cards for in-store and online use, and encourage program adoption with sign-up incentives and custom rules.

Build Loyalty with Reward Programs

Increase customer value and retention with loyalty programs that reward customers for purchases and actions.

Set exactly how customers enroll, earn, and redeem points, with flexible rewards including discounts, coupons, and gifts.

Offer digital and physical membership cards for in-store and online use, and encourage program adoption with sign-up incentives and custom rules.
Increase Order Value with Upselling Increase Order Value with Cross-selling
Increase Order Value with Upselling

Increase Order Value with Upselling

Drive higher-value orders with targeted upgrade suggestions that customers can add to their cart with one click.

Apply upsell rules on a product, variant or combo level.

Present upsell prompts through pop-ups or banners, and wherever it makes more sense in the buyer journey—either directly on the product page or across the menu and checkout.

Increase Order Value with Cross-selling

Grow every basket with automatic recommendations for complementary products. Show relevant suggestions at checkout to make add-on purchases easy and increase sales without disrupting the ordering experience.

Increase Order Value with Upselling

Drive higher-value orders with targeted upgrade suggestions that customers can add to their cart with one click.

Apply upsell rules on a product, variant or combo level.

Present upsell prompts through pop-ups or banners, and wherever it makes more sense in the buyer journey—either directly on the product page or across the menu and checkout.

Increase Order Value with Cross-selling

Grow every basket with automatic recommendations for complementary products. Show relevant suggestions at checkout to make add-on purchases easy and increase sales without disrupting the ordering experience.
Boost Engagement with Contests
Boost Engagement with Contests

Boost Engagement with Contests

Create engaging online contests that reward winners with discounts, free items, or third-party gifts.

Use contests to collect data or feedback, support partner campaigns, or simply create more opportunities to connect with your audience.

Boost Engagement with Contests

Create engaging online contests that reward winners with discounts, free items, or third-party gifts.

Use contests to collect data or feedback, support partner campaigns, or simply create more opportunities to connect with your audience.
Drive Impulse Sales with Digital Signage
Drive Impulse Sales with Digital Signage

Drive Impulse Sales with Digital Signage

Capture passerby and guest attention with eye-catching digital signage.

Show images, videos, and animations to highlight new products, promotions, combos, menus, or other content that can influence purchasing decisions, revenue, and brand engagement.

Drive Impulse Sales with Digital Signage

Capture passerby and guest attention with eye-catching digital signage.

Show images, videos, and animations to highlight new products, promotions, combos, menus, or other content that can influence purchasing decisions, revenue, and brand engagement.
Communicate With Your Customers Streamline Communications with Templates
Communicate With Your Customers

Communicate With Your Customers

Reach customers throughout the journey with automated, transactional, and bulk emails, SMS, and push notifications.

Create and measure targeted newsletter campaigns to engage the right audiences at the right time.

Send communications directly through the platform or connect your preferred third-party tools.

Streamline Communications with Templates

Create consistent, efficient communication across every channel with reusable templates and automated triggers.

Use identifiers to automatically send the right message based on specific conditions, set up auto-replies for faster responses, and monitor all customer communications in one place.

Communicate With Your Customers

Reach customers throughout the journey with automated, transactional, and bulk emails, SMS, and push notifications.

Create and measure targeted newsletter campaigns to engage the right audiences at the right time.

Send communications directly through the platform or connect your preferred third-party tools.

Streamline Communications with Templates

Create consistent, efficient communication across every channel with reusable templates and automated triggers.

Use identifiers to automatically send the right message based on specific conditions, set up auto-replies for faster responses, and monitor all customer communications in one place.
Target Customers More Precisely Collect Customer Feedback Resolve Complaints with Confidence
Target Customers More Precisely

Target Customers More Precisely

Use static and dynamic segments that allow for smart grouping of your customers based on buying habits, behavior, revenue, loyalty, and more to deliver more relevant promotions and communications.

Collect Customer Feedback

Leverage versatile tools for gathering valuable insights, such as online surveys, web forms, and order review pages.

Turn feedback into action by automatically rewarding qualifying submissions with preset coupons or loyalty points, such as when a customer submits a complaint.

Resolve Complaints with Confidence

Turn negative or low-scoring feedback into actionable complaints automatically so your teams can respond quickly.

Manage customer complaints and B2B tickets from one place with manual or automatic assignment, shared complaint overview pages, real-time progress tracking, resolution-time reporting, and more.

Target Customers More Precisely

Use static and dynamic segments that allow for smart grouping of your customers based on buying habits, behavior, revenue, loyalty, and more to deliver more relevant promotions and communications.

Collect Customer Feedback

Leverage versatile tools for gathering valuable insights, such as online surveys, web forms, and order review pages.

Turn feedback into action by automatically rewarding qualifying submissions with preset coupons or loyalty points, such as when a customer submits a complaint.

Resolve Complaints with Confidence

Turn negative or low-scoring feedback into actionable complaints automatically so your teams can respond quickly.

Manage customer complaints and B2B tickets from one place with manual or automatic assignment, shared complaint overview pages, real-time progress tracking, resolution-time reporting, and more.
Measure Marketing ROI with Campaigns
Measure Marketing ROI with Campaigns

Measure Marketing ROI with Campaigns

Keep track of your online and offline marketing campaigns across multiple channels and use funnel reports to understand what drives results.

Set sales multipliers, monitor conversion rates, and analyze cost performance against target revenue, costs, planned budgets, and actual spend.

Measure Marketing ROI with Campaigns

Keep track of your online and offline marketing campaigns across multiple channels and use funnel reports to understand what drives results.

Set sales multipliers, monitor conversion rates, and analyze cost performance against target revenue, costs, planned budgets, and actual spend.
Stay Ahead With Competition Tracking
Stay Ahead With Competition Tracking

Stay Ahead With Competition Tracking

Compare your products, services, and prices directly with competitors using built-in monitoring.

Use comparison reports and visualize trends that allow you to spot opportunities, identify threats, and make more informed pricing decisions.

Stay Ahead With Competition Tracking

Compare your products, services, and prices directly with competitors using built-in monitoring.

Use comparison reports and visualize trends that allow you to spot opportunities, identify threats, and make more informed pricing decisions.